SAILPORT
A LETTER FROM PROVIDENT
Dear Sailport Waterfront Suites Owners,
We are delighted to introduce the new Sailport Waterfront Suites Renovation and Upgrade Package, designed exclusively for you, our valued rental program owners.
Sailport Waterfront Suites has been a premier waterfront destination on Tampa Bay for many years. Nevertheless, with time, our property interiors have begun to show their age, and we are now falling behind many of our competitors in terms of interior quality.
We believe that a comprehensive renovation is necessary to remain competitive in today's dynamic rental market and to meet the growing demand for a high-end guest experience. According to our research, a complete renovation would help us attract a broader guest base, increase occupancy, and enhance our average daily rate. Our owners can expect to benefit from higher revenues, a greater return on investment, and significantly improved social media reviews. Partial renovations have been attempted in the past, but they have not resulted in the same level of impact on return on investment or improved guest experience as a full renovation. As a result, our recommendation is to proceed with the comprehensive renovation as outlined in the following pages.
We are pleased to continue our successful partnership with Symbetheri Inc., a highly respected design and renovation firm that we have worked with for nearly 20 years. Symbetheri's team has consistently delivered exceptional results on a wide range of projects, including previous renovations at Sailport. They have carefully designed and crafted the Furniture, Fixtures, and Equipment (FF&E) package using top quality commercial-grade products that are durable and ideal for high-volume hotel environments. Each unit on our rental program has been assessed, and a customized renovation package has been created specifically for your property. Furthermore, Symbetheri Inc. is offering exclusive pricing to Sailport on-site Rental Program owners.
We invite you to review the renovation package in detail. Our team is confident you will be impressed with the fresh, brighter, and more modern look planned for your unit. We will be in contact with you in the coming days to discuss your specific package in more detail. We anticipate a significant transformation to the interiors of our units, ensuring that Sailport remains the premier waterfront destination of choice for our guests.
We have also provided a detailed Q&A sheet for your reference. Please contact our Sailport Renovation Team if you have further questions or require additional information.
Tony (727-282-4747) and AL (813-342-3108) are available and eager to discuss the renovation with you.I would like to thank you for your continued support and partnership. It will be a pleasure to work with you on this exciting renovation project.
AL ALSALEH, CHA, CAM
General Manager - Sailport Waterfront Suites
Downtown Elegance meets Waterfront Relaxation!
A CLOSER LOOK: THE LIVING ROOM
DINING AND T.V. AREA
KITCHEN & ISLAND
Island Bar & Stools
BATHROOM REMODEL
THE BEDROOM
YOUR "PAINTING PACKAGE"
YOUR "CEILINGS PACKAGE"
YOUR "FLOORING PACKAGE"
Be on the look-out for YOUR custom upgrade package specific to your unit coming to your email soon!
Please also feel free to click the "Contact Us" Link below or to Call or Text any time!
*Note: Selections subject to change based on availability. Should any item become unavailable or otherwise discontinued, our designers will select and substitute a similar piece of comparable quality and value.
Questions & Answers
We believe that now is the time to renovate. Waiting to renovate will only allow Sailport to fall further behind our competitors and as a result we will continue to see declines in occupancy, average daily rate and overall revenue as well as negative social media scores that directly impact revenue. By renovating, we will see increases in these areas.
How do I place my Order and How much is the Deposit?
After you have reviewed your package, please call or email Symbetheri Inc directly to place your order. Their phone number and email address are located here and at the bottom of your Purchase Agreement and they will happily go over any questions you may have. Symbetheri will accept your payment at time of order via Check or Wire. Credit Card, Financing, and other Payment options may also be available.
When will my unit be completed?
Units renovation orders will be completed in the order they are received. Once your order and payment are received, your furniture and materials will be ordered. To minimize the amount of time your unit is unavailable to rent, renovation will be started only after all of the furniture and/or materials have arrived. This will allow for more efficient renovations.
How long will it take to renovate my unit?
This will depend on the renovation package you choose. A complete renovation (including kitchen, bathroom, walls, floors, ceilings, and furniture) could take 2-4 weeks.
Will the resort remain open during the time of construction?
Yes, the resort will remain open.
How will the rental company market the changes to our units to increase revenue?
A full marketing campaign will be constructed to showcase the full renovation across multiple channels. From ads on social media to digital display, to email banners and call to action across 3rd party portals, and invitations will be sent to local market producers so they can visit the resort and experience it first hand.
What will happen to the existing furniture and appliances in my unit?
The renovation company has included in their price costs to remove the old furniture and appliances. Depending on their condition, the items are either donated or disposed. If your appliances are in very good condition, they may be re-used. You will also be notified when your unit renovation is scheduled to begin should you choose to pick-up any of your existing furniture or appliances that day. PLEASE NOTE: the renovation company will NOT hold or store any old items and anything not picked up by the end of the day will be removed.
Upon completion of the renovation, will my unit have all furnishings and upgrades outlined in the approved design?
The design selections outlined in the renderings were available at the time of design. Some selections may change based on continued availability. Should any item become discontinued, the designers will select a similar piece of comparable quality, style, and value. Your unit was evaluated based on the allotted space as well as the layout and furnishings were selected based on the designer’s and management staff’s recommendations.
What is the projected impact on rentals and unit values after the renovation?
Although results cannot be guaranteed, similarly situated properties that have undergone full renovations have realized year over year increases in occupancy and average daily rates for several years following the renovation and a positive return on investment.
Will my property value go up to cover the cost of my renovation?
While we cannot predict how the real estate market will perform in the future, we have consulted with top-producing real estate agents and have been advised that owners who renovate their units have seen substantial increases in their property values.
I have an owner’s closet. When should I empty my owner's closet?
Once we discuss your individual package with you, we will give you an idea of the timeframe for construction. This will give you ample time to remove the items in your owner’s closet.
I have done some upgrades to my unit in the past. Do I still need to renovate my unit?
It is important from a guest satisfaction standpoint that the units look consistent with the pictures on our website. We have done an assessment on each unit and will discuss this with you as what should be done to your particular unit when we contact you. For example, if you have added new flooring or appliances, these items would be deducted from the overall cost of the renovation.
I have already made some improvements to my unit. Can I choose to only do the kitchen and bathroom renovations and get new furniture?
Yes. There will be separate pricing for Bathroom, Kitchen, Furniture, Paint, Flooring and Appliance Packages to choose from.
Do I have to participate in the renovation?
Our hope is that every owner will participate in the renovation. The more consistent the units are the better the reviews will be, the better the ratings will be on social media, and the better the overall revenue may be for everyone. You can choose not to renovate; however, we will need to distinguish between fully renovated and non-renovated units on our website so that our guests know exactly what they are getting when they arrive. Owners who invest in the full renovation will get higher nightly rates when their unit is rented.
Can I purchase my own furniture?
The furniture that we provide is commercial grade, made to withstand a high-volume hotel environment, and is not available in stores. While you can purchase lower-quality residential furniture, our experience is, residential grade furniture will only last about half as long as commercial/hospitality grade furnishings, and residential fabrics even less than that. In the end, it is a much better value to choose quality commercial hotel grade furnishings.
In addition to financing options that may be available to you from your own bank, credit union, or home-equity line, Symbetheri may have several finance options available depending on your qualifications.
FOR QUESTIONS OR MORE INFORMATION PLEASE CALL OR EMAIL:
SAILPORT MANAGEMENT: 1-813-342-3106
SYMBETHERI, INC: 1-727-282-4747 Tony@Symbetheri.com